Terms of service
By using labububiu.com, you agree to these terms.
1. Orders & Payments
- All orders are binding once payment is processed.
- We reserve the right to cancel orders suspected of fraud (e.g., bot purchases during drops).
- Prices in USD ($). Import duties are buyer's responsibility.
2. Product Authenticity
- We sell 100% authentic Labubu/The Monsters figures sourced from official distributors.
- No returns on opened blind boxes (due to collectible nature).
3. Shipping (International Only)
- International delivery: 15-25 business days (varies by customs).
- For lost packages, contact us within 30 days for investigation.
4. Intellectual Property
- All designs, logos, and product images belong to Kasing Lung/Pop Mart.
- Unauthorized resale/commercial use of our product photos is prohibited.
5. Limitation of Liability
We're not liable for:
- Minor paint variations (handmade items)
- Shipping delays/customs seizures
- Secondary market value fluctuations
6. Changes to Terms
- Updates take effect immediately upon posting.
- Continued use constitutes acceptance.
Contact Information
3/F Victoria Harbour Road, Causeway Bay, Hong Kong
Phone: +852 2877 1234
Fax:service@labububiu.com